Warranty
The TechBrotherz 60-Day Repair Warranty
Every repair TechBrotherz carries out at 3317 17 Ave SE in Calgary, Alberta is covered for 60 days. This page sets out exactly what that covers, what it does not, and what to do if something goes wrong.
Every repair at TechBrotherz in Calgary carries a 60-day warranty covering both the part fitted and the workmanship. If the part fails or the original fault returns within 60 days, bring the device back to 3317 17 Ave SE and we put it right at no charge. New accidental damage is not covered.
Key facts
- Length: 60 days from the day of the repair
- Covers: The part fitted and the workmanship
- Does not cover: New accidental damage, liquid, or a different fault
- Cost to claim: Nothing, if the fault is covered
- How to claim: Bring the device to 3317 17 Ave SE during opening hours
Last updated
Cover
What Does the 60-Day Warranty Cover?
The TechBrotherz warranty covers two things: the component fitted during the repair, and the work done to fit it. If a replacement screen develops dead touch areas, if a new battery will not hold a charge, or if the fault the device came in with returns, that is a warranty claim and there is nothing to pay.
The warranty runs for 60 days from the day of the repair, and it applies to every repair TechBrotherz does, on every device, at every price. There is no separate extended cover to buy and no registration to complete.
| Situation | Covered | Why |
|---|---|---|
| The replacement screen develops dead spots or lines | Yes | The part we fitted has failed. |
| The new battery drains far faster than it should | Yes | The part we fitted has failed. |
| The original fault comes back | Yes | Either the part or the work did not resolve it. |
| The screen lifts at a corner after the repair | Yes | That is a workmanship issue, not damage. |
| You drop the device and crack the new screen | No | That is new accidental damage, not a failure of our work. |
| Liquid gets into the device after the repair | No | That is new damage from outside the repair. |
| A different part fails, unrelated to the repair | No | The warranty covers what we replaced, not the whole device. |
| The device is opened by someone else after our repair | No | We cannot warrant work once another repair has disturbed it. |
Claiming
How Do I Claim on the Warranty?
Bring the device in
Come to 3317 17 Ave SE in Calgary during opening hours. No appointment is needed for a warranty claim, the same as for any other repair.
Bring your receipt if you have it
A receipt makes it quicker, but it is not essential. TechBrotherz keeps a record of the repair, so we can look it up from the device.
We inspect and put it right
We check what has failed. If it is the part or the work, we repair it again at no charge. If it is new damage, we will show you why and quote it before doing anything.
If you cannot get to the store quickly, call (403) 273-8324 and tell us what has happened. Getting the fault recorded inside the 60 days is what matters, and we can arrange when you bring the device in from there.
Being Straight
What Is Not Settled Yet?
Two points are worth stating plainly rather than papering over. TechBrotherz has not yet defined a written policy on whether a warranty repair restarts the 60-day clock or continues the original period, and it has not published a formal position on devices with pre-existing damage that is unrelated to the repair. Rather than invent terms on this page, we say what is known: the 60 days, the cover on the part and the workmanship, and the exclusions in the table above. Ask at the Store if either of those two points affects you, and you will get a straight answer for your specific case.
Nothing on this page affects your rights under Alberta consumer protection law, which apply regardless of any warranty a business offers.
Why It Matters
Why Does a Written Warranty Matter?
A warranty stated as a number of days is something you can hold a shop to. A warranty described as generous is not.
Aftermarket phone parts vary in quality, and a small proportion of any batch fails early whoever fits them. The question worth asking a repair store is not whether that ever happens, but what the store does when it does. TechBrotherz answers that with a number: 60 days, on the part and the work, at no charge.
Every quote given at the Store, as described on how TechBrotherz quotes a repair, already includes that cover, so there is nothing extra to add at the Store. The same applies to every service on the repair services page.
Questions
Questions About the Warranty
The TechBrotherz warranty covers the replacement part fitted and the workmanship of the repair for 60 days. A screen that develops dead touch areas, a battery that will not hold the charge it should, or a charging port that comes loose are all covered. Bring the device back with the receipt.
New accidental damage is not covered, because a device that has been dropped again is a fresh repair rather than a failure of the last one. Liquid damage after a repair is not covered, and repairs carried out on devices that already had water damage carry no warranty at all, because corrosion keeps spreading.
Bring the device and the receipt to 3317 17 Ave SE in Calgary during opening hours. No appointment or claim form is needed. TechBrotherz will inspect the repair, and where the part or the workmanship has failed within 60 days it is put right at no charge.
Something not right after a repair?
Bring it back to 3317 17 Ave SE. If it is the part or the work, we put it right at no charge inside 60 days.