Windows Installation
Windows Installation
TechBrotherz, a walk-in repair store at 3317 17 Ave SE in Calgary, Alberta, installs Windows clean, including an office suite and security software set up and running. It is quoted as one flat figure for the whole job, not as an hourly rate.
A Windows installation at TechBrotherz in Calgary includes the operating system installed clean, an office suite, and security software configured and running. It is quoted as one flat figure agreed before work starts. A clean install replaces what is on the drive, so back your files up first and tell TechBrotherz what you need kept.
Key facts
- Quote: Free at the Store, part and labour included
- Typical time: About 120 minutes
- Included: The part, the labour and the testing
- Warranty: 60 days on the part and the work
- Appointment: Not needed, walk in during opening hours
Last updated
Compared
Windows Installation Compared With the Other Options for a Misbehaving Computer
| Service | What happens to your files | When it is the right choice |
|---|---|---|
| Windows installation | The drive is replaced with a fresh system, files copied off first if asked | Instability, deep infection, or a machine being handed on |
| Clean-up and tune-up | Everything stays exactly where it is | A machine that has become slow rather than broken |
| Virus removal | Your documents and photos stay, the malware goes | Pop-ups, hijacked browsers and adware |
| Password reset | Everything stays, access is restored | Locked out of the machine, with files that matter |
Symptoms
Which Symptoms Point at This Repair?
If your device is doing one of these, this is usually the repair it needs.
- The computer has become unstable, crashing or restarting without a clear cause.
- An infection has been removed but the machine still does not behave normally.
- Years of accumulated software have made the system slow in a way cleaning has not fixed.
- The machine is being handed to someone else and needs to start fresh.
- Windows will not boot, and repair options have already been tried without success.
The Repair
What Does This Repair Actually Involve?
Written out so you know what you are paying for, not to make it sound complicated.
- Step 1
We Confirm What Needs Keeping
A clean install replaces what is on the drive. We ask what is on the machine and what you need before anything begins, and we ask twice rather than assume.
- Step 2
Files Are Copied Off If You Want Them Kept
Documents, photos and other data can be copied off before the install and put back afterwards. Tell us at the Store so it is part of the job.
- Step 3
Windows Is Installed Clean
Not a repair install over the top of the old one. The drive is prepared and the operating system goes on fresh, which is what makes the machine behave like new.
- Step 4
Drivers, Office and Security Go On
The hardware drivers the machine needs, an office suite and security software are all installed and configured so the computer is ready to use rather than ready to set up.
- Step 5
The Machine Is Updated and Tested
Updates are brought current and the computer is used rather than just booted once, so anything missing shows up here rather than at home.
When Is a Clean Windows Installation the Right Answer?
There are four situations where it is clearly the right call. A machine that has become unstable in ways that resist diagnosis. A machine that has had an infection removed but still does not behave properly. A machine carrying years of accumulated software that cleaning has not fixed. And a machine being passed to somebody else.
In each of those the common thread is that the problem is the accumulated state of the system rather than a specific fault you can point at. A clean install resets that completely, and it does so on hardware you already own, which is why it costs a fraction of a replacement machine.
A Windows installation at TechBrotherz is quoted as one flat figure for the whole job. A machine that takes longer than expected does not come to more, which is the point of quoting the job rather than the hour.
What Happens to Your Files During a Windows Installation?
A clean installation replaces what is on the drive. That is what makes it effective, and it is also why we ask before doing it rather than after. Tell us at the Store if there is anything on the machine you need, and copying your documents and photos off and putting them back afterwards becomes part of the job.
If your files matter and the problem is a forgotten password rather than a broken system, a clean install is the wrong repair entirely. A password reset restores access and leaves everything in place, which is a different service at a different price.
We will always confirm what is on the machine before starting. This is the one repair where getting it wrong is not recoverable, so we ask twice and would rather be tedious about it than assume.
Which Version of Windows Gets Installed?
Whichever version your machine is licensed for and capable of running, and that is a real question now rather than a formality. Microsoft ended support for Windows 10 on 14 October 2025, so a machine that can run Windows 11 should be on it.
Windows 11 has stricter hardware requirements than any previous version, particularly around the processor generation and the security chip on the board. A number of computers that are perfectly fast enough do not qualify, which is unusual and catches people out regularly.
We check this before installing anything and tell you plainly where your machine stands. If it cannot run Windows 11, we will say so and explain what that means for security updates, rather than installing an unsupported system and leaving you to find out.
What Is Included Beyond the Operating System?
That one figure covers the operating system installed clean, the hardware drivers the machine needs, an office suite, and security software installed and configured. The intention is that the computer comes back ready to use rather than ready to spend an evening setting up.
Drivers matter more than people expect. A Windows installation without the right drivers gives you a machine where the wireless does not work, the display is at the wrong resolution and the sound is missing. Getting them right is part of the job, not an extra.
If you want specific programs installed beyond that, those are priced separately per program, and it is worth mentioning at the Store so the total is agreed up front rather than added afterwards.
By Model
Where This Repair Differs by Model
Machines that cannot run Windows 11
We will tell you before installing. A machine on an unsupported version keeps working but stops receiving security updates, and that should be a decision rather than a surprise.
Machines with a mechanical hard drive
A clean install on a mechanical drive is still a slow machine afterwards. This is the moment when fitting a solid-state drive makes the most difference.
Machines with BitLocker enabled
If the drive is encrypted and the recovery key is lost, the data cannot be copied off before the install by anyone.
Honest Limits
When This Repair Is Not Worth It
- When the problem is a forgotten password, because a password reset keeps your files and costs less.
- When a virus removal would fix it, since removal keeps everything on the machine in place.
- When the drive itself is failing, because a fresh install onto a dying drive solves nothing.
Every price on this page includes the part and the labour, and every repair carries a 60-day warranty on the part and the workmanship. Prices for every device TechBrotherz repairs are on how quoting works.
Questions
Questions About Windows Installation
A Windows installation at TechBrotherz in Calgary is quoted as one flat figure, including the operating system installed clean, the hardware drivers, an office suite and security software configured and running. A job that takes longer than expected does not come to more.
A clean install replaces what is on the drive, which is what makes it effective. Tell TechBrotherz at the Store what you need kept and copying your documents and photos off and restoring them afterwards becomes part of the job. If the real problem is a forgotten password, a password reset keeps everything in place instead.
Whichever version the machine is licensed for and capable of running. Microsoft ended Windows 10 support on 14 October 2025, so a capable machine should be on Windows 11. Windows 11 has strict processor and security chip requirements, and TechBrotherz checks and tells you plainly where your computer stands before installing anything.
A tune-up is the right answer for a computer that has become slow, because it keeps everything in place. A clean installation is for a machine that has become unstable, has had a deep infection, or is being handed to someone else. TechBrotherz will tell you which one your computer actually needs.
Answered across the whole site
- Will I lose my photos and data during a repair?A screen, battery, charging port or camera repair does not touch your storage, so your photos, messages and apps stay exactly as they are.
- Do you need my passcode to repair my phone?For most repairs we need to unlock the device to test it afterwards, for example to check touch across a new screen or to confirm a camera works.
Related pages
Walk in and we will price it at the Store
TechBrotherz is at 3317 17 Ave SE in Calgary. No appointment needed, and nothing starts until you have agreed the price.